Privacy Policy

Roof Repair Services LLC ("we," "our," or "us") operates the website roofrepair.day. We provide roofing inspections, repairs, and replacements to homeowners in Houston, Texas and surrounding areas.

This Privacy Policy explains what information we collect, how we use it, and what choices you have. It applies to information collected through our website, landing pages, phone calls, text messages, emails, and social media lead forms — including Facebook and Instagram lead forms.

Information We Collect

We may collect the following types of information:

• Contact information — your name, phone number, and email address
• Property and roofing details — information you share about your home, roof condition, or service needs
• Lead form submissions — information you submit through Facebook, Instagram, or other advertising lead forms
• Device and usage data — your IP address, browser type, device information, pages visited, and basic analytics data collected automatically when you visit our website

How We Use Your Information

We use the information we collect to:

• Respond to your roofing inquiries and requests
• Schedule inspections, provide estimates, and deliver services
• Follow up with you about your project or service experience
• Send marketing and advertising communications related to our roofing services
• Improve our website, advertising, and customer experience
• Comply with legal obligations

Calls, Text Messages, and Emails

By submitting your information through our website, lead forms, or other channels, you agree that Roof Repair Services LLC and its service providers may contact you by phone call, text message (SMS/MMS), and email regarding your inquiry and our roofing services.

These communications may be sent using automated dialing systems or prerecorded messages. Message and data rates may apply. Message frequency varies.

Consent is not a condition of purchase.

You can opt out of text messages at any time by replying STOP. You can opt out of emails by clicking the unsubscribe link in any message. To opt out of phone calls, let us know by contacting us at the information below.

How We Share Your Information

We do not sell your personal information.

We may share your information with trusted service providers who help us run our business, including:

• Customer relationship management (CRM) platforms
• SMS and phone call platforms
• Scheduling and estimating tools
• Advertising platforms such as Meta (Facebook/Instagram) and Google
• Email marketing services

These providers only use your data to perform services on our behalf and are required to protect it.

We may also share information when required by law or to protect our legal rights.

Cookies, Pixels, and Tracking Technologies

Our website uses cookies, tracking pixels, and similar technologies to improve your experience and measure the effectiveness of our advertising. These include:

• Facebook Pixel — helps us measure ad performance on Facebook and Instagram and deliver relevant ads
• Google Analytics — helps us understand how visitors use our website
• CallRail — tracks which marketing sources generate phone calls
• Cookies — small files stored on your device to remember preferences and improve site functionality

You can manage or disable cookies through your browser settings. Some features of our website may not work properly if cookies are disabled.

Your Rights and Choices

You have the right to:

• Opt out of marketing calls, texts, or emails at any time
• Request access to the personal information we have about you
• Request that we delete your personal information

To make any of these requests, contact us using the information at the bottom of this page. We will respond within a reasonable timeframe.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from anyone under 18 years of age.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the effective date at the top. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, contact us: